Terms & Conditions
Last Updated: 11 August 2026
These Terms and Conditions govern your use of leoncoupe.com and the personal training and online coaching services provided by Leon Coupe Fitness. By booking or using my services, you agree to these Terms. If you do not agree, please do not use my services.
Business details
Leon Coupe, trading as Leon Coupe Fitness
67-83 Bridge St, Northampton NN1 1PD
Email: coaching@leoncoupe.com · Phone: 07895 135304
How I handle your personal information is set out in my Privacy Policy.
1. Services
I provide two services:
Personal training is delivered in person at The Foundry Gym, Northampton, in one-hour sessions. Each session includes guidance, instruction, and coaching to help you work towards your goals.
Online coaching is delivered remotely through the Fitr platform and includes a personalised training programme, nutrition guidance, progress reviews, and ongoing communication with me.
Results depend on your effort, consistency, and adherence to the programme, and will vary from person to person. I do not guarantee any specific outcome.
2. Eligibility
You must be 16 or over to use my services.
Where a client is aged 16 or 17, a parent or guardian must complete the application and health questionnaire, give explicit consent to the processing of their child’s health information, and agree to these Terms. The parent or guardian is the contracting party and is responsible for payment.
By booking, you confirm that you have disclosed any medical conditions, injuries, or health concerns relevant to exercise, and that you will tell me promptly if anything changes. You do not need to be free of health conditions to train with me, but I need to know about them so that I can coach you safely.
You are responsible for obtaining medical clearance from a doctor or qualified healthcare professional before starting, and I may ask you to do so before we begin.
3. Personal Training
Gym Membership
In-person sessions take place at The Foundry Gym, Northampton. A valid Foundry membership or day pass is required to attend. This is arranged directly between you and the gym, at your own cost, and is not included in my fees. Foundry sets its own prices, terms, and access rules, which may change.
Assessment
A £40 assessment fee is payable before your first session. It is credited in full against your first block of sessions. If you complete the assessment and decide not to proceed, the fee is not refunded, as the assessment has been delivered. This is subject to your cancellation rights in Section 5.
Sessions And Blocks
Sessions are available individually or in blocks:
- Single session: £45
- Block of 4: £40 per session
- Block of 8: £37 per session
- Block of 12: £34 per session
- Block of 16: £32 per session
Payment is due in advance. Prices may change, but any change will not affect a block you have already paid for.
Validity
Sessions expire 12 months from the date of purchase. Any sessions unused after that point are forfeited.
If you are unable to train because of injury, illness, pregnancy, or other significant personal circumstances, contact me, and I will extend your validity period. I will not withhold a reasonable extension.
4. Online Coaching
Online coaching is delivered through the Fitr platform and includes:
- A personalised training programme, built around your goals, experience, and schedule
- Nutrition targets and practical guidance
- A weekly review of your programme and macros
- Ongoing messaging support, with a response normally within 24 hours
- A 30-minute video call before you start, to discuss your goals and set up your programme
I aim to review applications within 24 hours.
Online coaching costs £100 per month, collected in advance on the same date each month through the Fitr platform, which processes payments via Stripe.
There is no minimum term. The subscription renews monthly until you cancel.
You may cancel at any time by contacting me at coaching@leoncoupe.com. Cancellation takes effect at the end of the period you have already paid for, and you keep full access until then. I do not refund part-months, subject to your cancellation rights in Section 5.
Your programme and history remain accessible in Fitr until the end of your paid period. Please export anything you want to keep before then. Fitr operates its own terms and privacy policy, which apply alongside these Terms.
If a payment fails, I will contact you. If it is not resolved within seven days, coaching may be paused until payment is up to date.
5. Your Right To Cancel
Where you book online, by email, or otherwise without meeting me in person, you have the right to cancel within 14 days of entering the contract, without giving a reason, and receive a full refund.
To cancel, email me at coaching@leoncoupe.com within that period.
If you ask me to start your training or coaching within the 14 day period, and then cancel, you remain entitled to cancel but I may deduct a proportionate amount for what has already been delivered. For example, if you have had your assessment and two sessions, those are deducted and the balance refunded. For online coaching, this includes your consultation, programme build, and platform setup.
This right applies to your initial purchase. It does not apply again to each monthly renewal of an ongoing coaching subscription.
6. Other Refunds
Outside the 14 day period:
- If you cannot continue for medical reasons, I will refund unused personal training sessions or the unused portion of coaching on receipt of a letter from your doctor confirming that you should not exercise or should stop.
- All other payments are non-refundable except where the law requires otherwise.
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.
7. Scheduling, Cancellations, And Lateness
Session times are agreed between us in advance.
If you need to cancel or rearrange a session, please give at least 24 hours notice. Sessions cancelled with less than 24 hours notice, or missed without notice, may be charged in full.
If you arrive late, I will train you for the time remaining in your slot. If you are more than 15 minutes late, I may not be able to run the session, and it may count as used.
If I need to cancel or move a session, I will give you as much notice as I can and will either rearrange it at a time that suits you or return the session to your block at no cost.
8. Your Responsibilities
By using my services, you agree to:
- Give accurate and complete information about your health, medical history, and injuries, and update me if anything changes.
- Obtain medical clearance where appropriate before starting.
- Tell me straight away if you feel pain, discomfort, or unwell during a session, and stop.
- Follow the programme as delivered. Changes you make on your own are at your own risk.
- Use gym equipment safely and follow The Foundry’s rules while on their premises.
- Treat me and others at the gym with respect.
9. Health And Nutrition Guidance
I am a qualified personal trainer, not a doctor, dietitian, or registered nutritionist. Nutrition guidance I provide is general advice based on your goals and preferences. It is not clinical or medical nutrition advice and is not a substitute for treatment from a qualified healthcare professional.
If you have a medical condition, an eating disorder or history of disordered eating, are pregnant or breastfeeding, or take medication affected by diet or exercise, please seek advice from a healthcare professional. I may ask you to do so before continuing.
For clients aged 16 or 17, my coaching focuses on strength, technique, and building sustainable habits. I do not set weight loss targets or calorie restrictions for clients under 18 without involvement from their GP or a registered dietitian.
10. Liability
Exercise carries inherent risks, including muscle strain, sprains, joint injury, and other physical complications. By taking part, you accept those risks.
Nothing in these Terms limits or excludes my liability for:
- death or personal injury caused by my negligence
- fraud or fraudulent misrepresentation
- any other liability that cannot lawfully be limited or excluded
Subject to the above, I am not liable for:
- injury, loss, or damage resulting from your failure to disclose relevant health information, or from you not following instructions
- loss or damage to personal property at the gym
- the acts, omissions, facilities, or equipment of The Foundry Gym, which is a separate business
- indirect or consequential loss
My total liability to you, in respect of anything that can lawfully be limited, is capped at the amount you have paid me in the twelve months before the claim.
I hold current public liability and professional indemnity insurance.
11. Photographs And Client Results
I do not photograph, film, or publish anything featuring you without your separate written consent. Where you give consent, you may withdraw it at any time by emailing me, and I will remove the material from my website and social media as soon as reasonably possible. Consent to photography is never a condition of training with me.
I do not publish photographs or results of clients under the age of 18.
12. Intellectual Property
All content on my website and within my coaching materials, including text, images, video, and programmes, belongs to Leon Coupe Fitness. It is provided for your personal use. You may not copy, share, resell, or publish it without my written permission.
13. Ending The Arrangement
I may refuse or end services where a client behaves abusively or unsafely, repeatedly misses sessions, breaches these Terms, or where continuing would not be safe or appropriate. Where I end services and the reason is not your conduct, I will refund any sessions or coaching you have paid for and not received.
14. Complaints
If something is not right, please tell me at coaching@leoncoupe.com. I will acknowledge within three working days and aim to resolve it within fourteen days.
15. Changes To These Terms
I may update these Terms from time to time. The version in force is the one published here when you make your purchase. I will tell existing coaching clients about material changes at least one month before they take effect.
16. Governing Law
These Terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
17. Contact
Leon Coupe, Leon Coupe Fitness
67-83 Bridge St, Northampton NN1 1PD
Email: coaching@leoncoupe.com
Website: leoncoupe.com/contact